· Do you offer custom service?
Yes, We offer OEM and ODM service. You could custom styles, fabric, size, label, hang tags and so on. If you think about custom something, please feel free to contact us!
· Can you handle small orders?
Yes, We could. MOQ is 100 pieces per size per design per style at least
· How about samples?
We could offer your customer sample. Free sample only need courier fee.
· What's the packing?
Goods will be followed as your special requirement if you want, such as label, polybag, box and so on. Also that could add your brand’s logo.
· How do we know the bulk production quality before shipping?
We have professional QC Inspector, they will follow AQL 2.5 inspection standard to examine all goods. Then will offer the inspection report for you before shipping.
· What is the delivery time?
Fit sample, design swatch and accessories time 3~7 days after confirm tech pack, repeat, artwork. Bulk is 35~45 days after confirm all.
· How about shipping?
Shipping cost depends on the weight of your goods. Normally we use express(FedEx, UPS, DHL, TNT), by sea or by train. We also have our own forwarder to arrange the shipping, they also could quote the shipping cost for you to contrast. However, we could also follow your special requirement if you want.
· How about after sale service?
In order to improve the customer service experience, we have someone to serve you after-sales problems. In order to solve the problem in the first time.